ENTERPRISE TELECOM DEALER SYSTEM - ETDS

An integrated, scalable platform for Telecom Dealers core businesses completely relay with fully secured communication. An automated system capable to communicate telecom based systems to credit postpaid lines, prepaid lines. In addition, it is able to redeem online vouchers like iTunes, CashU, Xbox and Steam cards.

1. AFFILIATED PARTNERSHIP MODEL

Unique business platform for entrepreneurs those who wish to enter telecommunication sector. With a minimum investment and infrastructure start dream business? Choose your channel (mobile application, kiosk etc.) to reach your own customers and plan marketing strategy. ETDS would care rest hectic task and support you as silent backbone.

2. ACCREDITED RETAIL SALES AGENT

Do you have a built up retail chain relationship to retail outlets in the market and are you keeping a good relation with them? Hire GRC powered compact POS device and install at your customers retail outlets. Decide weekly sales target and of course trust your customers and set a credit limit.

1. POS TERMINAL


It is super cool, touch enabled light weight device with android kit Kat operating system. In addition to that device contains built in thermal printer for voucher printing. In order to establish effective communication path, dedicated data SIM card attached for wireless communication to API through telecom bearer channel. User friendly multi language enabled POS application installed along with this device. It has rich control panel options to set machine ID, service enable/disable options.

2. API


Each POS device talks to GRC middle ware through an API. There are lots of safety and security options available by using this centralized platform. Single SIGN-ON to individual machine, Login restriction using secret passwords are few examples.

3. SECURED WEB SERVICE


One of important component of ETDS which makes communication easier between TeleBird and channels through secured internet. Production access to middle ware is restricted through firewall IP white listing feature. ETDS have the option to facilitate development environment for affiliated partners to develop their own systems.

4. TELEBIRD


Kernel of entire system built up with thread pool mechanism able to listen and process high volume of bidirectional transaction request.

5. DATABASE SYSTEM


High Availability - Mirrored Microsoft SQL Server database servers capable of high speed processing power.

6. BACKOFFICE SYSTEM


Customer support, machine control, system support, sales agent management and commission management are the main functionalities of this system.

7. ONLINE ANALYTIC SYSTEM


Analytic system designed for Top Management of organization. It helps decision makers to know pulse of sales and overall performance of ETDS.

1. DEALER QUOTA


Assess the market potential and then forecast sales volume. Adequate measures should have taken to increase sales volume. Ensure availability of quota reserved for sales activity from telecom vendors. It is recommended to set minimum stock level inside inventory system to avoid short supply of items while sales on peak times. Consider enterprise environmental factors nesting in advance and change behavior of POS terminals and components alignments in a balanced manner.

2. SALES TEAM MANAGEMENT


Geo political factors should consider in advance before make sales and commission policy affiliated partnership model / accredited retail sales agent. Frequent commission variance could expect from telecom vendors. Therefore plan contracts and work flows to business partners and include terms and conditions. Calculate weighted average in commission sales by forecast expected variance from telecom vendor’s side.

3. RETAIL CLIENT MANAGEMENT


Maintain retail clients while tough competition with new sales targets would be the real challenge. Back office system provides a detailed client management with business rules that can set to each retail machine. Online Analytic System generates alerts to sales agent while credit limits reach to low level.

4. ACCOUNTING AND STOCK MANAGEMENT


Business outcome easily measured through profit and loss, balance sheet and different level of other reports like sales reports, stock reports, stock movement reports, product summary reports.

5. CUSTOMER/RETAIL SHOP SUPPORT


It is always top priority to keep a customer than earn one new customer. So in order to sustain anything consistent way leads IT system into frontline. Sales return to customer managed by refund management. Credit failures to customer line account managed through the vendors dealer management portals.

1. FRONT END SYSTEM DEPLOYMENT


Based on business model, decide number of terminals that going to install to retail outlets. On the other hand estimate number of sales volume that going to happen daily basis. Obtain merchant identification number or machine identification number and then configure device or consume application straight away.

Especially Affiliated Partner systems can consume service easily using JSON data interchange protocol.

2. INTEGRATION TO MIDDLEWARE


Communication to middle was restricted through 3 layer security. Firewall IP white list, credentials and SSL. It is recommended develop and test system in development environment and ensure quality check before publish applications in to live environment.

3. SYSTEM ADMINISTRATION


Windows supported servers empowering applications that can hold process even peak business hours. All servers are linked to domain forest and enabled redundancy. Scheduled backups running background to ensure data are safe. Real world hacker threatens managed by firewall more over continuous expert monitoring to system.

4. HARDWARE AND NETWORKING


ETDS systems module installed and then integrated to different hardware’s and network appliances that available in the market.

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